Kea CRM Introduction

Kea CRM is used by leading Pharma companies in more than 10 countries. Kea is now available with more new edge technology features. With Kea, your sales force can be better prepared to achieve sales targets, implement an effective field strategy, and improve ROI. Kea CRM is available on Android and iOS smartphones and Tablets with enhanced user experience. Improve your decision-making with powerful data analytics that will keep you ahead of competition. Hosted on reputed and reliable global cloud service platforms, in SaaS mode, it is secure and comes with 24*7 customer support!

Kea CRM empowers the Pharma Commercial Excellence function, a key function for driving the Sales and marketing teams in Pharma, to achieve and excel better. Kea CRM can be implemented as a complete Product Suite or can also be implemented in Modular or as an independent module, hence Kea CRM can co-exist with other CRM solutions

Kea CRM Three Pillars

Kea CRM Platform covers all aspects of pharma field force operation,
achieving sales force effectiveness, and improving return on investment.

Effort / Investment
Business Performance
Sales Force Enablement
Kea-Advanced modules
Expense Manager

Manage travel and expenses with ease.
Comes with hassle-free uploads from any device on the go.

  • Faster & simpler processing of expenses
  • Go Paperless
  • Automated workflows
  • Accounting transparency
  • Error free and quick
  • Achieve better operational efficiency
Event/CME Manager

You can manage over 15 types of events efficiently

  • Event Planning
  • Event Life cycle management
  • Budgeting
  • Continuous compliance
  • Workflow approvals at multi- level
  • Independent module that can be co-deployed with other market leading CRM software
MIS

Seamless integration with the ERP and easy access to effort, sales, Rx and IMS data helps to design sales and marketing strategies.

  • Integrates with any ERP
  • Warehouse for data churning
  • Sales mapping & Sales publishing
  • Geography based sales data analysis
  • Sales dashboard for different levels
  • Data Intelligence
Customer Support

When you pick a Software as Service (SaaS) offering, it is not all about product features alone. Customer Support is equally important, since SaaS is essentially a service. Kea is backed by a professional and trained customer support team.

Effective Customer Data Migration
Statistical reports on user adoption
Standard Implementation Processes ensuring quick adoption by field
Cyber security from digital attacks
Monthly training for new users
Quick customer support
Let Kea be your preferred solution
  • Reporting on devices in off-line mode
  • Trusted technology ensures data security
  • User friendly interfaces with high adoption rate with minimal training
  • Feature-rich, covering all aspects of pharma commercial excellence
  • Excellent Customer support
  • Actionable insights from available data empowered with business intelligence
  • Easy access to dashboards and reports
  • Optional AI-based insights
  • Recommended by top Pharma Sales Leaders in the industry
10
Countries
16000
Users
18
Modules
3
Verticals
Client Testimonials

We have hugely benefited from the Kea BI implementation.
Major benefits form the use of this application –
• Up to date reporting is possible because of VSM’s Kea BI platform. This tool is very useful for the field reps and field managers to tack overall field activity almost on line.
• This BI tool technology supports complex computations, data blending and creates meaningful and appealing virilizations. The overall Kea tool interface is very intuitive and easy for field users to navigate dashboards
• Field managers, Business unit head and commercial excellence team can take correcting actions well in time which helps achieve objective/results. The overall Kea BI tool is low cost solution and implementation is also very comfortable

CRM ManagerAustralia

Kea CRM – Indonesia-successful cloud implementations

“Kea CRM implementation by VSM for Wellesta has been a great experience. Process of call planning, approval through configurable workflow and call reporting has ensured that there is complete accountability for a planned approach to physician connects. Multi-Channel like E Detailing, Phone Call and WhatsApp integration has allowed for good marketing even in times of the pandemic. Speech recognition incorporated in the application has enabled easy recording of the interaction after every call. Kea also has good reports for all levels of management.

Kudos to VSM –Kea team for a job well done”

Milan PalejaChairman and Managing Director, Wellesta

"We have healthy business relationship with VSM and it has been a mutual benefit. With their CRM product Kea we can track the efforts put in by the field employees and also get very good outputs from analytics.
Our team could adopt the product usage with ease. The use of the product has made our salesforce monitoring process smoother."

SURYABrilliant Biopharma Pvt Ltd.

"Our sales team in all major divisions have been using your CRM Product – Kea.
There are many aspects of the product that add significant value to us."

D. SureshGeneral Manager – Systems
Apex Laboratories Private Limited

"I have been working for the past two years on the Kea portal. We could customize the portal to our needs. We were able to track the efforts put in by the field employees and measure against the results obtained. Vendor appointment process was also implemented in Kea with required workflows and supporting documents. The expense module has made the travel reimbursement process smoother."

YaswanthManager – Business Excellence,
Teleflex Medical India

Kea –Sales BI tool and Kea –RCPA implementation by VSM have given great visibility on the results achieved by our sales teams. All levels of the field force get timely update on sales and growth achieved on a daily basis through the well-presented and accurate dash boards of the Sales BI module. The tool has intuitive interface and is easy to navigate. Field managers, Business unit head and commercial excellence team can take corrective actions well in time which helps achieve objective/results. The RCPA module has helped to understand the customer adoption of our Products. We appreciate VSM Software team’s work and their excellent support to Menarini. We look forward to collaborate more”

VishalSr. Manager SFE
Menarini

"We implemented the Kea application at Viatris, and it has significantly improved our expense claiming process. With the help of Kea, our field force in India can now efficiently submit their monthly expenses. This application has simplified and streamlined the entire expense claim process, making it hassle-free and user-friendly.
The ease of use and the intuitive interface of Kea has been instrumental in encouraging our employees to claim their expenses promptly and accurately. It has not only saved us time but also improved our expense management's overall efficiency.
Kea has proven to be a valuable tool for the India team, and I highly recommend it to any organization looking to enhance its expense-claiming process. It's made a real difference for us at Viatris, and we're extremely satisfied with the results."

Mohammed Khasim ShariffMylan Pharmaceuticals Private Limited
A Viatris Company

”Kea makes it incredibly easy for our team to navigate through various modules and access the information we need swiftly. Robust Reporting and Analytics: The reporting and analytics capabilities of Kea have empowered us to gain valuable insights into our customer interactions and sales pipeline. The ability to generate custom reports and visualize data in real-time has been instrumental in making informed business decisions and driving our sales strategy forward.”

Sandeep SomaniHead of Operations TLG Pharma FZ LLC
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